How can we help you?
Do you have questions about your prepaid card or subscription? We’re here for you. TIP: look for your answer in the frequently asked questions first.
Frequently asked questions:
How can you contact us?
By email
Send us an email via info@jimmobile.be
By telephone
From Monday to Friday between 8.30 AM and 5 PM. Are you a JIM Mobile customer? Then call 1984 free of charge. Are you not a JIM Mobile customer yet? Or are you, and are you calling from abroad? Then call +32 456 19 19 84
Address: Mobile Vikings nv – JIM Mobile customer service – Kempische Steenweg 309 bus 1 – 3500 Hasselt, België
Company number: 0886946917
Company number: 0886946917