The version of the Terms & conditions and Privacy for contracts before November 30th 2018 you find here.
- Terms & conditions for the use of jimmobile.be
- Terms & conditions JIM Mobile
- Privacy policy
- Cookie policy
- Info sheets
- Online dispute resolution: Of course, you might have a complaint. Then don’t hesitate to get in touch with our helpdesk on 1984 (free of charge for JIM Mobile customers) or 0456 19 19 84, or obviously via email on info@jimmobile.be. You can also resort to the Telecom Mediation Service via email: klachten@ombudsmantelecom.be, via letter to Koning Albert II-laan 8 bus 3, 1000 Brussel, or by telephone via the number 02 223 09 09. Another option is the Online Dispute Resolution Platform.
- Right of withdrawal