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{{app.user.name()}} {{app.user.subscriber().msisdn | formatPhone}} order_ref_{{ref}} {{app.user.subscriber().alias}}
  • {{subscriber.msisdn | formatPhone}} order_ref_{{ref}} {{subscriber.alias}} ({{'state_'+subscriber.state | translate}}) ({{'sim_state_suspended' | translate}})
edit_aliases
 
{{app.balance.bingeCredit | amountEuro}} binge_credit
{{app.balance.credit !== 'unavailable' ? (app.balance.credit | amountEuro) : ('temporarily_unavailable' | translate)}} calling_credit
{{app.balance.outOfBundle | amountEuro}} out_of_bundle_amount
  • title_topup
  • title_products
  • {{ 'title_invoices' | finterm | translate }}
    • {{ 'title_invoice_overview' | finterm | translate }}
    • {{ 'title_payment_settings' | finterm | translate }}
    • {{ 'title_pay_an_invoice' | finterm | translate }}
  • title_history
    • title_usage_records
    • title_usage_overview
    • title_topup_history
  • title_data
    • title_contact_data
    • title_change_password
  • title_settings
    • title_voicemail_settings
    • title_notification_settings
    • title_sim_info
    • title_automatic_topup

forgot_password_inquiry no_password_inquiry title_logoff

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  • Online dispute resolution: Of course, you might have a complaint. Then don’t hesitate to get in touch with our helpdesk on 1984 (free of charge for JIM Mobile customers) or 0456 19 19 84, or obviously via email on info@jimmobile.be. You can also resort to the Telecom Mediation Service via email: klachten@ombudsmantelecom.be, via letter to Koning Albert II-laan 8 bus 3, 1000 Brussel, or by telephone via the number 02 223 09 09. Another option is the Online Dispute Resolution Platform.
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