How can we help you?

Do you have questions about your prepaid card or subscription? We’re here for you. TIP: look for your answer in the frequently asked questions first.

How can you contact us?

By email

Send us an email via info@jimmobile.be

By telephone

From Monday to Friday between 8.30 AM and 5 PM. Are you a JIM Mobile customer? Then call 1984 free of charge. Are you not a JIM Mobile customer yet? Or are you, and are you calling from abroad? Then call +32 456 19 19 84

Address: Mobile Vikings nv – JIM Mobile customer service – Kempische Steenweg 309 bus 1 – 3500 Hasselt, België
Company number: 0886946917